Using LLMs for Adaptive Dialogue Management
Adapted user-directed utterances using LLMs based on the user's parameters like gender, age, and sentiment, aiming to optimize user satisfaction in conversational AI systems, focusing on healthcare patient-practice interactions.
Evaluated different LLMs and open-source tools for effectiveness in utterance adaptation, in terms of speed, cost-effectiveness, and quality of the generated text based on the adaptation relevancy and adaptation adequacy.
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